DISCOVER THE WORLD WITH
Indeed Traverse Pvt. Ltd
Contact No. +91-7838306141 / 9599499046
Email ID: contact.indeedtraverse@gmail.com
Terms & Conditions
Booking :
Your contract is with Indeed Traverse. A contract exists between us when we have confirmed you on our tour of your choice and we have received your booking form and deposits. All the relevant section must be correctly and fully completed. We can only accept booking form as this confirms that you and other people on the tour accept our booking terms and condition and are entering into the contract.
Upon completion of the signed booking form a deposit of 35% of the tour cost, be paid to the company.
Payment :
For the services contracted, 35% advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid 1 day before the departure or on the date of departure. Apart from the above in some cases like train journeys, bus or flights bookings full payment is required to be sent in advance with Indeed Traverse fee.
Cancellations :
If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case the date of cancellation will be at the date on which notice is received by IT. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:
Deduction percentage of advance Payment (35%).
Percentage of Deduction Cancellation before departure
0% of deposit amount 15 days or more
20% of deposit amount 10 Days – 14 Days
25% of deposit amount 07Days – 09Days
50% of deposit amount 05Days – 06 Days
75% of deposit amount 02 Days – 04 Days
100% of deposit amount 01 Day – Same day of departure
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In the event of the cancellation of tour on company behalf, the full amount is refunded.
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No cancellation and refund can be made at any cost of bad weather or landslide of any destination and which is beyond the control of the agent/transport/hotel.
Surcharge :
The Price of your travel arrangement is subject to surcharges in case of sudden hike in fuel prices, schedule airfare and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, amount exceeding over 2% will be surcharged.
Complaints :
We do our best to give passengers travelling on any of our holidays, an enjoyable and trouble free vacation but occasionally plans go wrong. Should you have any complaint, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 2 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint.
Smoking :
The Company forbids smoking in any vehicle operated by the Company. All accommodation will be reserved with non-smoking rooms, unless the client specifically requires a smoking room. Confirmation is depending on hotel availability.
Our Responsibilities :
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The Company does not own or manage the aircraft, accommodation, restaurants and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such aircraft, accommodation, restaurants, and other facilities and services have been inspected.
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The Company is not responsible if you or any member of your party suffer death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you where such failure is attributable to (i) the acts and/or omissions of any member of the party, or (ii) those of a third party not connected with the provision of your holiday, or (iii) an event which neither the Company or the service provider could have foreseen or prevented even with due care.
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If any member of your party suffer illness, injury or death through misadventure arising out of an activity, which does not form part of the holiday the Company has arranged for you the Company cannot accept liability. The Company will offer general assistance where appropriate.
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The Company regret that no refund will be made on unused tickets where travel, sporting event or other types of ticket, unless a refund can be obtained from the carrier or provider.
Your Responsibilities :
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Each member of the party must have a valid passport, visas and all necessary documentation for the countries they are touring. The Company accept no responsibility for any delay or expense should your documents not be in order.
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You are responsible for checking-in for flights at the correct time and for presenting yourself to take up all pre-booked components of your holiday. The Company cannot accept responsibility for clients missing flights as a result of late check-ins and no credit or refunds will be given if you fail to take up any component of your holiday. No credit of refunds will be given for lost, mislaid or destroyed travel documents.
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By booking a holiday with the Company you undertake to behave in an orderly manner and not to disrupt the enjoyment of others on holiday with you nor to do anything to bring the reputation of the Company into disrepute. If you breach this clause your holiday will be terminated with immediate effect and the Company will have no further contractual obligation to you. The Company will be entitled to recover from the offending party and/or the person who filled the booking form compensation for any damage caused.
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It is the responsibility of the person who filled the Booking Form to disclose any pre-existing medical conditions that members of their party may have.
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All equipment and personal effects shall be all times and in all circumstances at the owner’s risk. The Company cannot accept responsibility for any loss or damage or delay to your luggage or effects unless directly caused by the negligence of one of our representatives.